I design operational systems and build custom internal tools for businesses that have outgrown their spreadsheets.
You're here because something feels off — and it hasn't gone away.
Maybe operations depend too much on specific people. Maybe numbers don't line up unless someone "explains" them. Maybe growth is happening, but it feels unstable.
A business is nothing but an amalgamation of decisions. When those decisions depend on memory and gut feel — you're not scaling. You're managing chaos.
On people. On guesswork. On constant intervention. I look at how your business actually runs, question everything, and design the system it should be running on. Then I build it.
Before touching any tool or code, I understand how decisions actually get made. Where information lives. Where it gets lost. What the real problem is — not the one that's easiest to describe.
Entities, workflows, access control, data model. Who sees what, how data flows, what gets tracked. This becomes the single source of truth the business runs on.
Dashboards, operational tools, automation. Built around your budget and your reality. No bloated software. No features you'll never touch. Systems that survive real usage.
Multi-site equipment rental. Revenue, clients, a capable team — but no system. Everything ran through one person.
Yes, it's family. That's exactly why I understood it deeper than any consultant walking in from outside ever could. Four years embedded, not four weeks of discovery calls.
Made institutional knowledge retrievable. Job orders, inventory, billing — each process got its own structured file.
Business rules encoded into the structure. The team stopped improvising and started following repeatable processes — without the owner in the loop.
Unified visibility via Power BI. For the first time, the business could see itself. Until the dashboards became restrictive — they could show the past but couldn't drive the present.
A fully custom ERM. Equipment, work orders, billing, invoicing, double-entry accounting — all interlinked. Every data point traces to its source. Nothing in memory, nothing in silos.
The data model wasn't assumed — it was earned.
Four years of iteration. Paper to spreadsheets to dashboards to a production system. Built independently.
Founder, LumenWorks
I started working at 17 in a CA firm with 15 people. No structure, no playbook — just real operations where things had to move regardless of whether systems existed. That's where I learned how businesses actually run.
Since then I've been inside equipment rental operations, field teams, logistics — environments where people don't care about software, they care about whether their day gets harder because of it. I've migrated six years of scattered data into clean databases, built ERPs from scratch, and designed workflows that teams actually adopt.
I believe most businesses don't need more control at the top — they need better distribution of decisions. Give people the right data, the right authority, and clear criteria. Then get out of the way.
Not vague advice. Tangible systems built around your budget.
Live dashboards. Not a report someone runs at month-end.
Your team operates independently with the right data and clear criteria.
Every fact, figure, and relationship available before a decision needs to be made.
Processes that scale. Not heroics that burn people out.
I work with equipment rental companies, logistics operators, manufacturers, multi-location service businesses, and growing MSMEs. If operations are your bottleneck, we should talk.
Start with a WhatsApp message or email. I'll reply within 24 hours. If there's a fit, we schedule a free 30-minute diagnosis call. No commitment, no pitch deck.
service.chindaliya@outlook.com